Wednesday 6 April 2011

What are the symptoms of poor leadership?



Mitchell Phoenix' Managing Director Kevin Yates recently published the ebook, How to Build a Successful Leadership Development Project in which he outlines the central factors required if a leadership program is to yield real return on investment. In this extract, he explores the initial situation - the reasons why companies might decide to strengthen the leadership capabilities of their staff.


Recognizing the Overall Need
Firstly, what is the problem? Presumably your organisation has a sense of what it needs to achieve in broad terms and in detail - strategy, business plan, distributed goals etc. There will be people in place (mostly) and the wherewithal to achieve the goals. All of these lend themselves to analysis and verification: what is the current capability to enact the organisation’s strategy?
If there is a perceived lack of leadership in your organisation, this implies two things:

1. An observer (or observers) has compared the current standard of leadership in the business with a higher standard known to exist elsewhere (at a previous company, at a higher level of management, etc) and found it wanting
2. This observer understands the drag on business performance that poor leadership exerts, and the potential boost to business performance that higher quality leadership will provide

Needless to say, where there is no perceived gap between current standards of leadership and a higher standard, the link between leadership and business performance will not be understood, and there will be no investment in leadership development.
If we are going to measure improvements in leadership then what is it that we are to measure? We are all likely to have a definition of leadership, and who is to say if my definition is better than yours? Let’s sweep this debate aside for now, it requires time not available in this paper and is not entirely necessary. What counts is your recognition of potential. At this stage, it is enough if you and/or your organisation have recognised a leadership gap to exploit and the potential to exploit it. Here are some clues as to the extent of that potential:
* Ownership of initiatives and/or goals is patchy
* Blame culture when things go wrong
* Complaints of phoney reward systems
* Pockets of ‘resistance to change’
* Upward delegation prevalent
* No trust between people and divisions
* Gaining commitment is like herding cats
* ‘Yes but’ begins every sentence
* …and finally the simplest of all – you prefer not to battle against it!
These are the symptoms of poor leadership. There is a neutral position where leadership is adequate and displays few of the negative factors and some positive attributes. Most organisations occupy this position.

click here to download the full ebook

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