The Power of Silence

A couple of years ago I phoned a client who told me that I had just made him $40K. He was negotiating a pay off and wasn't satisfied with the first offer. He simply remained silent while the offer grew and grew. The generous fellow that he is credited his Mitchell Phoenix experience to the result.

I received an email from another client yesterday asking if I had watched "Into the Storm", a movie covering Winston Churchill's war years. On the Governing Change program there is a story about how Churchill became Prime Minister. Lord Beaverbrook, the newspaper tycoon, made Churchill promise that he would remain silent for 3 whole minutes before giving Halifax the okay. Below is the clip from the movie showing the power of silence. It is a 1min 22secs. (Thank you, Piers)

The Power of Silence