Showing posts with label leadership course. Show all posts
Showing posts with label leadership course. Show all posts

Monday, 23 November 2009

Sport’s Contempt for Management Shines Through

Take a manager who has never played rugby before. Make him captain of England for his very first game. What would happen?

Martin Johnson was a fantastic player. Journalists struggled to put into words just how fearsome he was: “beetle-browed”, “lion-hearted”, “indomitable.” We are regularly reminded that he “achieved everything in the game.”

Johnson the manager is a different proposition, and the press are channelling their own fearsome aggression at him. His England are desperately lacking in creativity, it is said; in 18 months they have gone nowhere.

Sport’s contempt for management is so complete that “achieving everything in the game” is often enough to qualify a famous player to become manager of a top-flight team, when they have had little or no experience of management. Johnson had served no apprenticeship of any kind. He had not spent a single day managing a club side. As a player his qualifications were matchless. Under “Management”, his CV was blank. But, sport seems to be saying, what is management compared to playing? What is the ability to mould a team, to create long-term strategy, to forge agreement where there had been none before, to deal effectively with a host of interested parties, compared to the thrilling exploits of the people on the pitch? “Crash-bang” wins every time.

What is at the root of the attitude to management that is on display here? Simply, that it is not understood. No manager would be promoted to playing for the England rugby team on the basis that he had won everything in management. Why not? Because what it takes to play for England is clear for everyone to see. The physical attributes – strength, stamina, technique – are obvious, and playing just five minutes of international rugby without the wherewithal would have gruesome results. What seems to be less clear to those who make the appointments is what it takes to be a manager.

Consider the challenges which might face a manager. How to create an environment in which others can excel, how to unite disparate elements of a team, how to forge understanding between a range of stakeholders, how to mould a way of playing which utilises the strengths of the players available. There might be some overlap between the skillset of the indomitable player and some of these situations, but not much. What is available to the star ex-player once the chance to lead by example on the pitch has gone? Whatever managerial gifts he was born with, and no more.

Last week a function was held to celebrate those football managers who had presided over 1000 games or more. What was the characteristic they all had in common? “All the lads here who've done 1,000 games worked their way up the ladder,” said Harry Redknapp. “They've not gone in at the top and taken over a massive club. They had to learn their trade and that's why they survived so long." In other words, they treated management as a separate skill from playing, and learned it for itself. What is being asked of the admirable Martin Johnson now is that he learn to be a manager not while managing a low profile club side, but while managing England. Such is the contempt in which management is held that Johnson is being criticised for every mistake he makes as he learns his new job. The attitude seems to be, if he could achieve so much doing all that exciting stuff on the pitch, surely he can turn his hand to this boring behind-the-scenes chat.

Johnson’s erstwhile colleague Josh Lewsey recently criticised the coaches under the England manager, exasperatedly pointing out that one of them achieved nothing as a player. Clearly Johnson still commands great respect among players, as Lewsey confined his comments to those who report to his former captain. But who do the coaches work for? Who is responsible for moulding the talents and input of those beneath him into a coherent approach? That is management.

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Thursday, 19 November 2009

How Long Should a Leadership Development Course Be?

You have been asked to find a leadership development programme for the managers at your organisation. The choice is bewildering, with companies offering a host of courses which last from one day to six months. What factors should guide your decision making?

First consider what you want the target group to be able to do at the end of the course. If you are looking for them to behave differently when they get back to work at the end of the leadership development programme, and for their new behaviour to be profitable for the company, then the chances are they’ll need more than a two day course.

If you went to university, how long did you spend there? The chances are you were there for three years, and possibly longer. What about other professional training you might have done, whether in the forces, medicine, or in areas such as accounting, corporate finance, etc? How long did it take to gain the relevant experience there? When viewed from this angle it is difficult to see how two days, no matter how engaging they may be, will develop something as demanding as leadership.

What’s the minimum time required for a leadership development course to be effective? Kevin Yates, Managing Director of leadership consultants Mitchell Phoenix, thinks that five or six days over five or six months is the optimum length for a leadership development programme. “The only way we learn and develop something like leadership is to put the principles into practice in the workplace and then to regularly report back on results achieved to a group,” he says. “This requirement to perform, to adapt one’s behaviour and create results through doing so, is only achieved in leadership development courses which are run for a day a month for five or six months. Anything shorter than that, and gains may be made in the first few weeks after the course, but after that they will quickly fade and the investment will be lost.”

Interim CEO Ross Stuart, who has used Mitchell Phoenix in a number of companies including Astir, Linpac and Alderley Group, agrees: “One of the unique features of Mitchell Phoenix courses is that they are done over 6 months, 1 day per month which allows the techniques and training to be used in between sessions and each manger reports back on their successes, embedding the techniques much better that the normal 3/4 day courses.”

What is the effect on delegates? Darren Lewitt, a director at Midwich Ltd, sums up much of the feedback Mitchell Phoenix receive, “I have been on a number of courses in my time. Forget the rest, this is the best. It holds your attention all the way through. Unlike other courses, you are not distracted or fighting to get out. An amazing experience.”

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